At Skie Jetters, we understand that travel plans may change unexpectedly. That’s why we aim to offer a flexible and transparent cancellation policy to make any changes to your trip as easy and stress-free as possible.
1. Flight Cancellations
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Free Cancellation Window: You may cancel your flight within [insert number of hours/days] of booking to receive a full refund.
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Non-Refundable Tickets: Some fares may be non-refundable or only partially refundable. We recommend reviewing the specific terms and conditions of your ticket at the time of booking.
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Cancellation Fees: Airlines may charge a cancellation fee depending on their policy, your fare type, and the timing of your request. These fees will vary by carrier and are not determined by Skie Jetters.
2. How to Cancel
To cancel your flight, please contact our support team:
📧 Email: support@skiejetters.com
📞 Phone: +1 888 881 3241
Please have your booking reference number ready so we can assist you quickly and efficiently.
3. Refunds
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Refund Timeline: Refunds (if applicable) will be issued to your original method of payment. Processing may take up to [insert number of days] business days, depending on your payment provider.
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Partial Refunds: If your fare allows for a partial refund, the refund amount will depend on the airline’s policies and ticket class.
4. Flight Changes
Need to reschedule or make changes to your booking? Contact our support team as soon as possible. Change fees and fare differences may apply, depending on the airline’s policy and your original ticket type.
5. Special Circumstances
We understand that unexpected events — such as medical emergencies, bereavement, or natural disasters — can impact your ability to travel. In such cases, we’ll work with the airline on your behalf to pursue a refund or alternate solution. Supporting documentation may be required.
6. Non-Refundable Fees
Please note that certain charges, such as service fees, booking fees, or other non-refundable components, may not be eligible for reimbursement regardless of ticket type.
7. Modifications & Refund Requests
For any changes to your booking or to request a refund, our customer support team is here to help. We’ll walk you through the process and work to get the best resolution possible.
Need Help?
If you have questions or require assistance with cancellations, changes, or refunds, don’t hesitate to contact us:
📧 Email: support@skiejetters.com
📞 Phone: +1 888 881 3241
Thank you for choosing Skie Jetters. We appreciate your trust and are committed to making your travel experience smooth, flexible, and worry-free.